Terms of service

Terms & Conditions – TheSupps.in

DISCLAIMER

TheSupps.in is not intended to provide medical advice, diagnose, treat, or cure any disease—explicitly or implicitly—and must not be considered a replacement for guidance from a licensed healthcare professional. While the Site provides information on TheSupps® products (the “Products”), all users are advised to read the product labels carefully and consult a medical professional before beginning any supplement, diet, or exercise routine.

INTRODUCTION

This website, https://www.thesupps.in, is owned, operated, and managed by THE SUPPS. (“TheSupps” or “we” or “us”). By accessing and using the Site and any of the information, tools, and services provided herein, you agree to be legally bound by these Terms & Conditions ("User Agreement"). The User Agreement is effective indefinitely from your first access and remains in effect while you continue to use the Site.

We reserve the right to revise these Terms & Conditions at any time without direct notification. Any modifications will be published on this page, and continued use of the Site implies your acceptance of these changes.

AGREEMENT

By using the Site, you:

  • Agree to the Terms & Conditions herein;

  • Authorize TheSupps.in to transmit, validate, and obtain information from third parties, including credit/debit card data for the purpose of payment authentication and order fulfillment.

AMENDMENTS

TheSupps reserves the right to:

  • Modify, update, or withdraw the Website (in part or in full) without prior notice;

  • Suspend or terminate user access if any breach of Terms & Conditions is suspected.

ELIGIBILITY TO USE

By accessing this Website, you confirm:

  • You are at least 18 years of age;

  • You are legally capable of entering into binding contracts;

  • All personal information provided is accurate and up to date;

  • You will notify us of any changes at support@thesupps.in.

OWNERSHIP OF RIGHTS

All content on the Site—including text, graphics, logos, images, and software—is the exclusive intellectual property of TheSupps and is protected under Indian copyright and trademark laws.

ACCURACY OF CONTENT

We strive for accuracy in product descriptions, ingredients, and usage instructions. However, we do not guarantee absolute accuracy or completeness and disclaim liability arising from such content. Always consult a qualified healthcare professional prior to use.

USAGE RESTRICTIONS

You agree not to:

  • Post or transmit unlawful, harmful, or abusive content;

  • Violate any applicable laws or third-party rights;

  • Gain unauthorized access to systems or interfere with network security;

  • Share or upload content that you do not own or have permission to share.

USER SUBMISSIONS

All content, ideas, or suggestions submitted to TheSupps via the Site or any communication method are non-confidential and may be used by TheSupps for any business purpose, including marketing and development, without compensation.

LIMITATION OF LIABILITY

TheSupps.in and its associates are not liable for direct or indirect damages arising from:

  • Use or inability to use the Site;

  • Purchase or usage of products;

  • Any delay or failure in performance due to circumstances beyond our control.

INDEMNIFICATION

You agree to indemnify and hold harmless TheSupps, its team, officers, and affiliates against any legal claims, losses, or liabilities arising from your misuse of the Site or breach of the User Agreement.

ORDERS AND PAYMENTS

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse or cancel any order.

  • All payment information is securely processed by our third-party payment gateway and is not stored on our servers.

FINANCIAL DETAILS

You confirm that all payment details provided are accurate and lawfully owned by you. Any misuse of payment systems may result in legal action. We are not responsible for any fraud or misuse.

PAYMENTS

Payments are processed through secure gateways via credit/debit cards, UPI, and net banking. Your payment will be deducted at the time of order confirmation. TheSupps does not store payment details.

PRICING

All prices on the Website are inclusive of applicable taxes. We reserve the right to update product pricing or discontinue products without prior notice. Orders already dispatched will not be affected by price changes.

SHIPPING & DELIVERY

Estimated shipping times are available on our Site and may vary based on location. TheSupps is not liable for delivery delays caused by logistics partners.

RETURNS & REFUNDS

Please refer to our Returns & Refunds Policy for detailed information regarding product returns and refund eligibility.

PRIVACY POLICY

Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to data practices outlined therein.

GOVERNING LAW

These Terms are governed by the laws of India, with exclusive jurisdiction vested in the courts of Hyderabad, Telangana.

CHANGES TO TERMS & CONDITIONS

We may update these Terms & Conditions periodically. You are responsible for reviewing them regularly to stay informed of any changes.