Privacy policy

This Privacy Policy covers the entire Website and describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.thesupps.in.

COMMITMENT TO PRIVACY

The Supps respects and is committed to protecting your privacy. We do not sell, trade, rent, or loan your personal information to others unless required by law. We reserve the right to disclose your personally identifiable information if required to do so by law or in good faith belief that such action is necessary to comply with legal processes, court orders, or protect our rights.

We use the information collected on our Website to improve your shopping experience and ensure secure transactions. Additionally, we collect information about the web pages and products you view and how you interact with the Site to enhance your user experience.

WHAT TYPE OF INFORMATION WE COLLECT

1. Location and Device Information

When you visit our Site, we automatically collect technical information such as:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

2. Personal Information

We collect data directly provided by you during account creation, purchases, or communication. This may include:

  • Full Name

  • Mobile Number

  • Email Address

  • Postal Address

  • Payment Information (if you choose to save it)

ACCOUNT CREATION AND GOOGLE LOGIN

To place an order, you need to create an account on our Website. You may also log in using your Google Account, in which case personal details are shared with us through Google authentication and securely stored on our servers.

DATA WE MAY COLLECT

Information we may collect includes, but is not limited to:

  • Name, age, gender, birth date

  • Contact numbers, mailing and email addresses

  • Username and password

  • Payment details (routed securely through Easebuzz)

We use Easebuzz, a trusted third-party payment gateway, to process and fulfill your orders securely.

Like most websites, we use log files that capture:

  • IP addresses

  • Browser type

  • ISP

  • Date/time stamps

  • Referring/exit pages

  • Click behavior (non-personally identifiable)

CONSENT

By providing your personal data, you consent to its use as outlined in this Privacy Policy. You may withdraw consent at any time by contacting us.

WHY WE COLLECT YOUR DATA

We collect data so you can:

  • Register for an account

  • Receive newsletters or marketing (optional opt-in)

  • Contact customer support via WhatsApp or email

  • Participate in contests or promotions

  • Submit inquiries or reviews

  • Purchase products

HOW WE USE YOUR DATA

We use your data for legitimate business purposes, including to:

  • Process orders and manage your account

  • Improve our customer service and website functionality

  • Personalize user experience

  • Respond to inquiries or support requests

  • Notify you of offers (if subscribed to marketing)

  • Conduct internal research and analysis

  • Prevent fraudulent activities (via Easebuzz or other tools)

  • Send order confirmations and tracking updates via email and WhatsApp

We may share your data with third-party service providers (e.g., Easebuzz for payments) strictly for order fulfillment and fraud prevention purposes.

GOOGLE ANALYTICS

We use Google Analytics to understand how customers interact with our website to improve our services.

CHANGES TO THE PRIVACY POLICY

The Supps may update this Privacy Policy periodically. Any updates will be posted on this page or announced on our Website. We encourage users to review this page frequently to stay informed about how we protect the information we collect.

CONTACT US

If you have any questions, concerns, or feedback regarding this Privacy Policy:

📧 Email: thesupps01@gmail.com
📱 WhatsApp/Call: +91 90353 84062

We value your trust and are committed to safeguarding your privacy. Thank you for choosing The Supps to support your health and wellness goals.